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Empathy Cue: The Crisis Communication Card Game

PREORDER - Estimated Release April 2026! (45 days)

Game Creator & Illustrator - Sarah Lux M.A., MPIO, PIO3-AH

The first PIO Card Game, Made by a PIO, For PIOs! Based on real media questions.

Empathy Cue puts you in the hot seat when the cameras are rolling and every word counts. This fast-paced card game challenges government leaders to transform vague media questions into compassionate, clear responses that actually connect with people in crisis. Draw a card, channel your inner reporter, fire off the question to your teammates, and watch as they scramble to craft answers that balance honesty, empathy, and professionalism. Media training meets party game, players will sharpen the exact skills they’ll need to connect when communities are counting on them most.

Game Content:

Overview

Empathy Cue is a card game that trains public information officers, chiefs, and emergency managers to respond to media questions with compassion rather than data. Players take turns drawing vague media questions, asking their fellow players the question in their best media voice, and determining a winner from the answers received. The players responding to the question must answer without context – no citable numbers, timelines, or tactical details to draw from. The player who asked the question determines whose response showed the most genuine empathy, awarding them one point. The player with the most points at the end of the game wins!

Game Content

  • Game Instructions
  • 47 Question Cards 
  • 8 Mic Drop Cards (allow player to choose incident type before answering)
  • 4-8 players
  • One player serves as the PIO (rotates each round)

Game Modes:

Standard

The player with the most points wins. If there is a tie, those players face off in a sudden death round where all of the other players ask a question each.

Training Mode

A PIO could use these cards to train their leadership by randomly asking a card question throughout the business day, when they are least expecting it. The PIO can then use their answer as a training opportunity to improve their public speaking skills.

Rapid Fire Mode

Reduce thinking time to 15 seconds and set response time to 20 seconds to simulate real media pressure.

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